Question 1

How far in advance should I book?

Accepted Answer

We recommend booking 4–8 weeks in advance, especially for weddings, corporate events, and popular weekend dates. We do accept last-minute bookings when availability allows.

Question 2

How do I reserve my date?

Accepted Answer

How do I reserve my date?

Question 3

What deposit is required?

Accepted Answer

Bookings require a 30% non-refundable deposit.

Question 4

When is the final payment due?

Accepted Answer

Final payment is due 14 days before your event, unless otherwise stated in your agreement.

Question 5

Do you offer corporate packages?

Accepted Answer

Yes. We offer customizable corporate packages that include branded overlays, logo integration, custom backdrops, and data/analytics. Contact us for tailored options.

Question 6

Can I add an Audio Guestbook?

Accepted Answer

Yes. Our Audio Guestbook is available as a standalone rental or an add-on to your Photo Booth package.

Question 7

Do you service weddings, birthdays, and corporate events?

Accepted Answer

Yes. We specialize in weddings, corporate events, birthdays, parties, and luxury celebrations of all kinds.

Question 8

How much space is required?

Accepted Answer

An area of 8 ft x 8 ft is ideal, but we can accommodate smaller spaces if necessary.

Question 9

How long does setup take?

Accepted Answer

Setup typically takes 45–60 minutes before your contracted start time.

Question 10

Will there be an attendant?

Accepted Answer

Yes, an on-site fun attendant is provided with all booth rentals to assist guests and ensure everything runs smoothly. This doesn't include the A La Carte rentals because that is an add-on.

Question 11

Do you need Wi-Fi at the venue?

Accepted Answer

Wi-Fi is recommended for instant sharing. Please email us the venue Wi-Fi information within 48 hours of the event.

Question 12

When will we receive our photos?

Accepted Answer

Your complete online gallery will be delivered within 48 hours after your event.

Question 13

What is your cancellation policy?

Accepted Answer

What is your cancellation policy?

Question 14

Do you travel outside Phoenix/Surprise?

Accepted Answer

Yes. Events outside our standard radius may include a small travel fee.

Question 15

Do you offer military or veteran discounts?

Accepted Answer

Yes, as a veteran-owned business, we proudly offer discounts to active-duty military and veterans.

Frequently Asked
Questions

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Frequently Asked
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